Client Service Analyst - China
Posted 1 week ago
Get to know us:
We are Tyroo, a leading AdTech platform for growth headquartered in Singapore, with teams and partnerships spanning China, South Korea, India, Vietnam, Indonesia, and Singapore. For the past two decades, we have been the preferred entry partners for global internet companies aiming to grow in Asia. We currently partner with major internet companies such as Outbrain, Criteo, Pinterest, and CJ, through exclusive monetization or technology relationships.
Are you ready to join a fast-growing, hyper-focused company building the largest AdTech platform for growth in APAC?
Core Purpose:
To create a positive impact in the world by helping businesses scale anywhere, be more successful, compounding wealth and generating resources for communities they serve to experience dignity and respect
Job Description
Role Description:
As a Client Services Analyst, you will play a critical role in facilitating affiliate marketing activities and ensuring the seamless execution of client campaigns. You’ll support the Account Management team, analyze performance data, and ensure timely and accurate delivery of campaign insights. You will also act as a quality control point, reviewing content and publisher pages to uphold campaign excellence.
What you will do:
- Responsible for facilitating affiliate marketing (Account) activities in collaboration with Account team
- Proactively engage with Account Management teams and assist with account strategies
- Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results
- Liaise with Account Management teams to carry out various reporting and competitor tracking tasks
- Perform content and campaign reviews based on specified criteria
- Monitor account performance closely and work with Account teams, report any unusual spikes and lows in the accounts
- Review affiliate publisher pages and report discrepancies
- Sound knowledge of prioritizing the tasks based on the needs of Account team
- Adapt to the changing environment quickly and equip with skills required to meet the role
- Able to plan and execute a variety of tasks within designated time frames, delivering
high quality results
What you bring to the table:
- A strong ability to plan and execute a variety of tasks within tight deadlines.
- Curiosity to learn and grow in the digital marketing space.
- Logical and analytical thinking with attention to detail.
- Flexibility to adapt to changing business environments.
Candidate Requirements:
- A graduate in any discipline.
- Proficiency in both Chinese and English.
- 0–3 years of experience in digital media, affiliate marketing, or client services.
- Basic understanding of affiliate marketing and digital platforms.
- Proficiency in Excel (functions and formulas) and MS Office Suite.
- Strong written and verbal communication skills.
- High level of organization and ability to multitask.
- Team player with a growth mindset and a willingness to work in a fast-paced environment.
Skills
Job Summary
